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Britbox is a streaming service that offers a large collection of British TV shows and movies. It is a joint venture between BBC Studios and ITV, two of the UK's leading broadcasters. Britbox allows subscribers to access classic and contemporary content from various genres, such as comedy, drama, crime, documentary, and more. Britbox also features original productions and exclusive premieres that are not available on other platforms. Britbox is compatible with various devices, such as smart TVs, tablets, smartphones, and computers. Subscribers can enjoy unlimited streaming in HD quality, with no ads or interruptions. Britbox is available in the UK, the US, Canada, and Australia, with different pricing and content options for each region.
For those enjoying the vast array of British television shows and movies on BritBox, understanding the platform's refund and cancellation policy is crucial. Whether you're a new customer considering a subscription or a long-standing viewer contemplating a change, BritBox's policy on cancellations and refunds is straightforward and user-centric. Let's delve into the specifics to ensure you can manage your subscription with ease and confidence.
To maintain transparency and customer satisfaction, BritBox has set clear policies regarding subscription cancellations and refunds. Subscribers can cancel their service at any time, but it's important to note that payments are nonrefundable, and no credits are offered for partially used periods. Following a cancellation, access to the service continues until the end of the current billing cycle.
Cancelling your BritBox subscription will not incur additional charges, but you must cancel 24 hours before your next renewal date to avoid being billed for the next cycle. This ensures you won't face unexpected charges after deciding to end your subscription.
While you are free to cancel your BritBox subscription at any time, it is essential to understand that refunds are not provided for any remaining time in your billing period. This policy applies regardless of whether you are on a monthly or annual plan.
Note that if you subscribed through a third-party service, such as Roku or Apple iTunes, cancellations must be processed through those platforms directly.
After canceling your membership, you may want to remove your credit card information or delete your account entirely. To do this, submit a request using the provided form or by contacting [email protected] from the email associated with your account. The team will confirm the timeline for deletion, which is typically one month from the request receipt.
If you need assistance with your account, subscription details, or have further questions about the refund and cancellation policy, you can reach out to BritBox customer support by emailing [email protected]. The support team is dedicated to providing timely and helpful responses to your queries.
In wrapping up, BritBox's approach to subscription management is designed for simplicity and ease of use. Although refunds are not available, the cancellation process is straightforward, allowing viewers to control their subscriptions effectively. Remember to take note of billing cycles and cancel at least 24 hours before your renewal date to avoid additional charges. For any issues or concerns, BritBox's customer support team stands ready to assist, ensuring a smooth experience for all users.
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Reviews 9 reviews
Have tried for over an hour to cancel my BritBox subscription without success.
I am on the log in site. I enter my email address but your site does not go to passwotd. Do you have a phone number for me to call for help.
I have an annual plan. I find the new monthly offerings to be scant and far between. Tubi TV which is free has all kinds of British series. Why can’t BritBox find these series and add them to your offerings. I have watched a lot of really good series on Tubi.
cant get help with problems
Used 888-636-7662 for BritBox help. It is not BritBox.
I cancelled my subscription (05/29/25 which was the trial date to cancel); however, the reply from Britbox that the cancellation had been successful, but they want $14.95 charged to my credit card. I noted that the cancellation letter charge is $14.95; however, I cancelled on the internet which should not be charged! If need be, I will decline the payment and delete ALL financial info on my cancelled account! Sherl Murphy
I'm finding it impossible to cancel my subscription. I have the trial period which is ending next week. I do not want to get the paid subscription. The little bit I watched was okay, but I realize I have too many subscriptions.
we always watched britbox bbc series but since my husband passed away i have not watched as it was upsetting me.
Not be trusted, scam company, find anyway possible to not refund your hard earned money. Should never trust a company that does not publish a phone number on the web page. I will never recommend them to anyone!!!
