Adore Me

Adore Me Return Policy Explained

Shopping online can sometimes be a gamble, but with adoreme.com, the process of returning or exchanging items is made simple and straightforward. Whether you’re a new customer or a loyal shopper, understanding the return policy can save you time and hassle. This article will guide you through everything you need to know about adoreme.com’s return and refund policy, ensuring a smooth shopping experience.

What Is The Return And Refund Policy For Adore Me?

Adore Me offers an easy and convenient return policy for U.S. and Canadian customers. Final sale products cannot be returned, and there will be a $5.95 restocking charge for each set that is returned. Make sure to return your items in new, unworn condition within 30 days of delivery. If you’re in the U.S., free tracking is included. For Canadian customers, it’s recommended to purchase insurance for all shipments.

Does Adore Me Offer Exchanges?

Yes, Adore Me offers easy exchanges for customers in the U.S. and Canada. U.S. exchanges are free, while Canadian exchanges are subject to a $10.95 flat rate per exchange order. Within 30 days of delivery, you can request an exchange straight from your Adore Me account. Note that final sale items can only be exchanged for the same style in a different size while supplies last.

How Long Does It Take To Get Refund From Adore Me?

Once your return is received at the warehouse, it goes through a standard quality control process. Allow up to 30 days for Adore Me to process your refund upon receipt of the returned items. Usually, returns are processed sooner, and you’ll receive a confirmation email with refund details once completed.

How Can You Return An Item To Adore Me?

Returning an item to Adore Me is straightforward. Follow these steps:

• Log into your Adore Me account and go to My Orders.
• Select the order you’d like to return.
• Click on the Create Return/Exchange button and choose the items to return.
• Print the pre-paid return label and affix it to your original package.
• Drop the return package in your mailbox, with your mailman, or at a post office. Avoid self-serve drop boxes to prevent delays.

Remember to return the entire set in its original, unworn condition within 30 days of delivery.

Can I Return An Adore Me Item Without A Receipt?

Adore Me does not provide packing slips with orders. To initiate a return, log into your Adore Me account online and follow the steps under My Orders. This process ensures that your return is properly tracked and processed.

Can You Return Used Items To Adore Me?

Adore Me is unable to accept returns of merchandise that is not in brand-new, unused condition due to hygienic concerns. This includes bikinis or panties without the protective adhesive strip, as well as clothes with the clothing tag ripped or removed. These products won't pass the sanitary check.

Can You Return An Adore Me Item Without The Original Box Or Package?

It’s best to return items in their original packaging. If the poly-mailer is not reusable, you can send the items in the Adore Me box. Make sure to seal the box securely and cover or remove any original shipping information to avoid any issues with the return process.

Can I Return A Gift To Adore Me?

Yes, gifts can be returned following the same process as regular orders. Make sure the items are in new, unworn condition and include all parts of the set. The return must be initiated within 30 days of delivery through the Adore Me account that placed the order.

How To Contact Adore Me?

If you need further assistance, you can reach out to Adore Me's customer service via email at [email protected]. They are available to help with any questions or concerns regarding returns, exchanges, or any other inquiries you might have.

Final Thoughts

Adore Me’s return and exchange policy is designed to provide a hassle-free experience for their customers. By following the guidelines and understanding the key aspects of the policy, you can ensure a smooth process whether you’re returning an item or making an exchange. Remember to keep the items in new, unworn condition and initiate your return or exchange within 30 days of delivery. Happy shopping!