Whether you're buying presents for someone else or a treat for yourself, where you get your items matters. It's not just about the price, packaging, and shipping time, though. You also need to make sure you can return any items that don't work for you, come in damaged, or you just don't like. Fast, efficient,...
In 2024, shoppers are projected to return an eye-popping $890 billion worth of merchandise, edging closer to the $1 trillion mark for the first time. According to the National Retail Federation (NRF) and Retail Dive, returns will account for 16.9% of annual retail sales, creating a massive financial burden for businesses. This rising volume of returns is now forcing retailers to...
You may want to return the ugly sweater, the book you already read, or the car care kit you do not need after the holiday season. Well-meaning but misplaced purchases often leave gift recipients wishing they had the cash for the item instead. Yet, consider a bit more about which products are the most returned...
In 2023, retail returns totaled $743 billion in the US, approximately 14.5 percent of all retail sales that year. Additionally, about 14 percent of all returns are fraudulent. As retail fraud continues to rise, business owners are implementing various strategies to help combat and reduce the effects of the loss. Continue reading to learn more...
Online shopping has officially replaced in-store shopping as the preferred method for consumers to buy what they need. Global e-commerce players like Amazon and Shein are two of the biggest names in online retail and handle millions of orders every week. In fact, Amazon’s daily sales revenue is estimated to be a staggering $1.4 billion....
In recent years, consumers have started to rely more on online shopping to purchase items, saving them from having to travel to a brick-and-mortar location to shop. According to the National Retail Federation, a little more than 26 percent of all purchases in 2022 were made online, accounting for $1.29 billion. As the number of online...
E-commerce sales continue to rise, with online retail sales increasing by 2.3 percent, up to $284 billion. According to the National Retail Federation, businesses incur approximately $165 million in merchandise returns for every $1 billion in sales. As retail companies expanded their sales force to include online stores, the return and exchange policies continued to evolve. According to...
If you run an online store, you know how important it is to have a clear and customer-friendly return and refund policy. A good policy can boost your sales, increase customer loyalty, and reduce disputes. But how do you write a return and refund policy that works for your business and your customers? In this...
According to Forbes, 2023 e-commerce sales are expected to increase by 10.4 percent, totaling $6.3 trillion. Are you contemplating the launch of an ecommerce store but feeling overwhelmed about where to start? You're not alone. With the ever-increasing number of emerging entrepreneurs, the marketplace for online stores has become increasingly crowded. How do you stay competitive in...
Hey, it can be hard to find a pair of shoes that fit just right. Whether you’re looking for a great pair of sports shoes that up your game or a pair of dress shoes that don’t leave your feet blistered, the struggle to find the perfect fit is all too real. Things are only...
We’ve all been there – you get home to try out that new product you just purchased from your favorite store, only to discover it doesn’t quite live up to your expectations. Maybe you find out all too late that it was a mistake not to try on that shirt before tossing it into your...
There's plenty to consider when you're welcoming a new baby into the world! And as any parent will tell you, making sure you have plenty of diapers on hand becomes a top priority very quickly. But what if your baby shower left you with far more diapers than your baby could ever use before they...
While generous return policies are awesome from a customer's point of view, things aren't always so simple for retailers. Between rising fuel prices and supply chain issues, lately, many major retailers have found themselves overloaded with inventory. That’s why some are considering implementing a bold new concept known as the returnless refund. Join us for an...
![20 Stores With Crazy Unbelievably Great [and Worst] Return Policies(2025)](/assets/images/1894ba2b2b0cbfb651e556fc51b67726.png)
Before you swipe that debit card, it’s important to keep in mind that not all return policies are created equal. These days, return and exchange policies can vary greatly, from retailers that don’t offer refunds to stores that let you keep returns even if they give you your money back. That’s why we’ve created a handy breakdown...
![The Shocking Truth About Online Shopping Return Rates: A Comprehensive Study [2025]](/assets/images/084931e5bed14e7ba4f1f97446b311f1.png)
The rise of e-commerce has forever changed the way that customers purchase products – and return them. As consumers, we’ve come to expect the return policies of online stores to be as quick and easy as possible. But for many online sellers, hassle-free return policies such as free reverse shipping come with plenty of downsides....
These days, department and electronics stores are becoming few and far between, but one of the last holdouts is Best Buy. Since 1966 (when it was called the Sound of Music), this store has become one of the premier options for those who need computers, home electronics, and even appliances. While you may head to...
Apple is nothing if not innovative, so it’s no surprise that the tech company is constantly releasing new versions of its products. But what are you supposed to do with that old iPad or Apple Notebook when you buy a new one? Rather than sending your old appliances to the landfill, you may want to...