20 Stores With Crazy Unbelievably Great [and Worst] Return Policies(2025)

Founded in 1901 by John W. Nordstrom, Nordstrom is a leading fashion retailer in the United States. Headquartered in Seattle, Washington, the company operates over 100 full-line stores and 200 Nordstrom Rack stores across the country. The company initially started as a shoe store and gradually expanded to offer apparel, accessories, and beauty products. Nordstrom is popular for its extensive selection of high-end fashion brands, including clothing, shoes, and accessories for men, women, and children. Additionally, it offers luxury beauty products, home goods, and an excellent customer service experience. On a global scale, Nordstrom has expanded its reach through subsidiaries and partnerships. In 2014, the company acquired Trunk Club, an online personalized styling service, to strengthen its presence in the e-commerce space. Nordstrom has also partnered with major fashion brands to create exclusive collections and collaborations. Nordstrom holds a strong market position in the retail industry. It competes with other department stores like Macy's and Bloomingdale's, as well as with luxury retailers like Saks Fifth Avenue and Neiman Marcus. The company distinguishes itself with a highly personalized customer service approach and an exceptional shopping experience. Over the years, Nordstrom has accomplished significant milestones. In 1973, the company went public and has since expanded its presence with stores across the United States. In recent years, Nordstrom has focused on digital innovation and enhancing its online shopping experience. The company introduced features like buy-online-pickup-in-store and expanded its mobile app functionalities. In terms of its current status, Nordstrom continues to adapt to the changing retail landscape by investing in technology and online platforms. In 2020, the company faced challenges due to the COVID-19 pandemic, leading to temporary store closures and a shift towards online sales. However, Nordstrom has successfully navigated these challenges and has reported a steady recovery. In conclusion, Nordstrom is a prominent fashion retailer in the United States, known for its wide range of luxury brands, exceptional customer service, and innovative approach. With a strong market position and continuous adaptation to industry trends, Nordstrom remains a key player in the retail sector.

Costco Wholesale Corporation, commonly known as Costco, is a multinational retail corporation headquartered in Issaquah, Washington, United States. It was founded in 1976 by James Sinegal and Jeffrey Brotman. Costco's headquarters is spread across over 122,000 square feet, housing various departments including administration, merchandising, and online operations. Costco primarily operates as a membership-only warehouse club, providing a wide range of products and services to its members. It offers a variety of groceries, appliances, electronics, furniture, clothing, jewelry, and even gasoline. The company aims to provide quality products to its members at significantly discounted prices. It achieves this by sourcing its products in bulk from manufacturers and eliminating several overhead costs. With over 800 warehouses globally, Costco operates in several countries including the United States, Canada, Mexico, the United Kingdom, Japan, South Korea, and Australia. The company has expanded through acquisitions and partnerships, with notable subsidiaries including Costco Travel, which offers vacation packages and cruises, and Kirkland Signature, which is Costco's private-label brand. Known for its competitive pricing and a loyal customer base, Costco ranks as one of the world's largest retailers. In terms of global sales, it consistently remains among the top retailers globally. It competes in the retail industry with other warehouse clubs like Sam's Club and BJ's Wholesale Club, as well as traditional retailers such as Walmart and Target. To foster growth and maintain its market position, Costco has made noteworthy strategic changes. It has increased its focus on expanding its e-commerce presence, offering online shopping and speedy delivery services to its members. Additionally, Costco introduced a grocery delivery service and expanded its reach through partnerships with third-party delivery providers. As of the latest updates, Costco continues to experience success in its sales and membership growth. Despite the challenges posed by the COVID-19 pandemic, the company has adapted rapidly by implementing safety protocols and increasing its e-commerce capabilities. Costco's strong market position and customer loyalty bode well for its future growth and expansion plans.

Zappos.com is an online footwear and clothing retailer based in the United States. It was founded by Nick Swinmurn in 1999 and has become a prominent player in the e-commerce industry. Zappos' headquarters is located in Las Vegas, Nevada. Initially starting as an online shoe store, Zappos has expanded its product range to include clothing, accessories, and home goods. The company offers a wide variety of brands for men, women, and children, providing customers with a convenient and diverse shopping experience. Zappos is known for its excellent customer service, offering free shipping and returns, as well as a generous 365-day return policy. Zappos operates on a global scale, with customers from over 200 countries. The company has expanded its reach through international shipping and localized websites in certain countries. Additionally, Zappos has formed strategic partnerships and joint ventures with various brands, enabling further expansion into different markets. In terms of market position, Zappos has established itself as one of the leading online retailers in the United States. It has garnered a loyal customer base through its commitment to customer satisfaction and has successfully competed with major retail giants in the industry. Zappos has achieved several milestones throughout its history, including being acquired by Amazon.com in 2009. Despite the acquisition, the company has maintained its distinct brand identity and continued to grow under the leadership of CEO Tony Hsieh. As of the latest available information, Zappos remains a prominent online retailer, known for its exceptional customer service and wide product selection. While it has faced challenges like any other business, its focus on customer satisfaction and commitment to delivering quality products has contributed to its continued success.

Target is a beloved brand that has made commitments to prioritize its guests, team members, and communities. With a long legacy, Target strives to provide an exceptional shopping experience for everyone who walks through its doors. Their commitment to diversity, equity, and inclusion ensures that all guests feel safe, welcome, and respected. Target offers an extensive range of quality brands and products at affordable prices, backed by their Expect More. Pay Less. Guests can also take advantage of various ways to save big and earn rewards with Target Circle and the RedCard. Additionally, Target values its team members and invests in their growth and well-being, offering a starting wage range of $15 to $24 an hour. As a responsible corporate citizen, Target is dedicated to serving and strengthening the communities where it operates. Through initiatives like Target Forward, they leverage their size and scale to make a positive impact on people, the planet, and their business. With their commitment to ethics, supplier diversity, and responsible sourcing, Target sets high standards for itself and its partners. Whether it's shopping, working, or making a difference, Target is dedicated to creating a brighter future for all.

Bath & Body Works is a popular personal care and home fragrance retailer based in the United States. The company was founded in 1990, with its headquarters located in Columbus, Ohio. Bath & Body Works operates as a subsidiary of L Brands, a major retailer in the beauty and personal care industry. The brand initially began with a focus on bath and body care products, offering an extensive range of scented lotions, shower gels, and body mists. Over the years, the product lineup has expanded to include hand soaps, perfume, candles, and home fragrances. Bath & Body Works is known for its wide variety of captivating scents, vibrant packaging, and high-quality products. On a global scale, Bath & Body Works has made a significant mark in the retail industry. It has successfully expanded its brand presence across various countries, including Canada and the Middle East, through licensing and franchise agreements. In recent years, the company has also opened multiple standalone stores in the United Kingdom. Bath & Body Works has achieved a strong market position in the beauty and personal care industry. Its success can be attributed to its innovative and ever-evolving product range, as well as its ability to cater to the changing needs and preferences of consumers. The company's global sales have seen consistent growth, contributing to its position as one of the leading personal care retailers in the market. Noteworthy achievements include the introduction of new product lines, such as aromatherapy and men's grooming products, which have expanded Bath & Body Works' customer base. The brand has also collaborated with popular celebrities and influencers to create limited-edition collections, enhancing its appeal to a broader audience. As of the latest updates, Bath & Body Works continues to strengthen and expand its brand presence. The company regularly introduces new scents and products, ensuring a fresh and exciting shopping experience for its customers. With its focus on quality, innovation, and customer satisfaction, Bath & Body Works remains a go-to destination for personal care and home fragrance products.

American Eagle Outfitters is a popular clothing and accessories retailer based in the United States. The company was founded in 1977 by brothers Jerry and Mark Silverman, initially as a subsidiary of the Silvermans' retail clothing company, Retail Ventures Inc. It started as a men's and women's denim-focused brand but has since expanded its product range to include other clothing items, accessories, and personal care products. Headquartered in Pittsburgh, Pennsylvania, American Eagle Outfitters operates over 1,000 stores across the United States, Canada, Mexico, China, and other international locations. The company's headquarters is located at 77 Hot Metal Street, Pittsburgh. It also has a number of distribution centers and manufacturing facilities in various regions. American Eagle Outfitters primarily offers trendy casual clothing and accessories for young adults. Their product lines include jeans, tops, dresses, outerwear, swimwear, footwear, and accessories such as jewelry, bags, and sunglasses. The brand is known for its quality denim products and strives to provide customers with comfortable and fashionable apparel. The company has several noteworthy subsidiaries and partnerships, including Aerie, a lingerie and loungewear brand, and Tailgate Clothing Company, a vintage-inspired sports apparel brand. American Eagle Outfitters has also collaborated with other companies and designers, such as Disney and designer Halston. In terms of market position, American Eagle Outfitters is a prominent player in the global retail industry. It competes with other popular clothing brands like H&M, Forever 21, and Gap. The company generates significant global sales through its extensive retail presence and online sales channels. Over the years, American Eagle Outfitters has achieved several milestones and implemented strategic changes to foster its growth. The brand has consistently adapted to market trends and customer preferences, expanding its product offerings and refining its marketing strategies. It has also embraced sustainability initiatives and launched campaigns to promote body positivity and inclusivity. As of the latest available information, American Eagle Outfitters continues to be a successful brand in the retail industry, with a strong presence both in the United States and abroad. The company regularly updates its product lineup to cater to the needs and preferences of its target audience, ensuring its continued relevance and growth in the competitive fashion market.

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Discover the timeless and versatile fashion of GAP. Browse through our extensive collection of clothing for women, men, maternity, kids, and babies, and find the perfect outfit for every occasion. Our style is a fusion of clean and confident designs, offering comfortable and accessible fashion choices that are both classic and modern. From jeans to t-shirts to dresses, our diverse range of products ensures that the whole family can stay fashionable and on-trend. With GAP, you can shop for casual and stylish apparel effortlessly. Whether you're looking for everyday essentials or special occasion wear, we have everything you need. Fall in love with our new arrivals, including denim minis, puffed sleeves, and floral patterns that are perfect for the upcoming season. Experience the happiest styles on earth with our Disney Shop and explore our extensive denim collection for every generation. Visit GAP today and discover the joy of timeless fashion.

Forever 21 is a popular fast fashion retailer based in the United States. The company was founded in 1984 by Do Won Chang and Jin Sook Chang in Los Angeles, California. Initially, Forever 21 was a small store called Fashion 21 that primarily sold trendy clothes for women in their 20s. However, it quickly gained popularity and expanded its product range to include men's and children's clothing, accessories, beauty products, and home goods. Forever 21's headquarters is located in Los Angeles, California. The headquarters serve as the central hub for the company's operations, including design, marketing, merchandising, and logistics. On a global scale, Forever 21 has an extensive presence with stores in various countries, including the United States, Canada, Mexico, Europe, Asia, and the Middle East. The company has also embraced e-commerce, selling its products online to reach a wider customer base. Forever 21 offers a vast array of products, catering to different age groups and fashion preferences. As of recent information, Forever 21 operates independently and does not have any known major subsidiaries, joint ventures, or partnerships. Forever 21 has been a prominent player in the fast fashion industry, offering trendy clothes at affordable prices. It has achieved significant market presence and has positioned itself as a competitor to other fast fashion retailers such as H&M, Zara, and Primark. In recent years, Forever 21 has faced challenges due to changing consumer preferences and increased competition. In September 2019, the company filed for Chapter 11 bankruptcy protection to restructure its business operations and debt. As part of the restructuring process, Forever 21 announced the closure of several underperforming stores globally. The company continues to navigate these challenges and adapt to the evolving retail landscape. As of the latest updates, Forever 21 is focused on strengthening its online presence and exploring new strategies to connect with customers. The brand remains a recognizable name in the fashion industry, albeit facing ongoing transformation in order to sustain its growth and relevance. Overall, Forever 21 has had a significant impact on the fashion retail industry and continues to be a prominent player despite recent challenges.

Payless is a famous American footwear retailer that offers affordable shoes for men, women, and children. Founded in 1956 in Topeka, Kansas, Payless has grown to become one of the largest specialty footwear retailers in the United States. Payless operates its headquarters in Miami, Florida. The company relocated its headquarters from Topeka to Miami in 2019 to establish a global brand center and take advantage of the city's diverse population and strong talent pool. The main products offered by Payless include a wide range of shoes, including athletic footwear, casual shoes, dress shoes, and boots. The company also sells accessories such as handbags, socks, and shoe care products. By offering affordable footwear, Payless targets a broad consumer base seeking quality shoes at competitive prices. On a global scale, Payless has expanded its operations to more than 30 countries. The company has notably established joint ventures in countries like Indonesia, Thailand, and Malaysia. These joint ventures have helped Payless capitalize on the growing demand for affordable shoes in emerging markets and strengthen its global presence. In terms of market position, Payless has faced intense competition from both traditional shoe retailers and online shoe sellers. However, the company carved a niche by focusing on affordable footwear, and this positioning has helped it capture a significant market share. Payless' global sales have showcased its success in catering to the needs of customers looking for budget-friendly shoe options. A significant event in Payless' history was its bankruptcy filing in 2019. This filing resulted in the closure of over 2,500 stores in the United States and Canada. However, following a successful restructuring process, Payless relaunched in 2020 as an online-only retailer. This strategic move allowed the company to reduce its operating costs and focus on its e-commerce platform. Currently, Payless operates solely as an online retailer, offering customers the convenience of shopping for their favorite shoes from the comfort of their homes. The company continues to expand its product offerings and innovate its online shopping experience to meet the evolving needs of its customers.

Dollar Tree is a well-known American discount variety store chain that operates more than 15,000 stores in the United States and Canada. It was founded in 1986 in Norfolk, Virginia by entrepreneurs K.R. Perry and Macon Brock. Initially, the company started with just five stores, but it quickly expanded and went public in 1995. Headquartered in Chesapeake, Virginia, Dollar Tree manages its operations from there. The company’s headquarters is responsible for overseeing its various functions, including merchandising, marketing, store support, logistics, and administration. With its centralized distribution centers, Dollar Tree efficiently supplies its stores with a wide range of quality products at incredibly low prices. Dollar Tree offers an extensive range of products at the low price point of $1. The company provides a variety of items, including household supplies, food and snacks, party supplies, health and beauty products, cleaning supplies, stationery, toys, school supplies, and much more. In addition to its brick-and-mortar stores, Dollar Tree also operates an online store to cater to the growing trend of online shopping. As of now, Dollar Tree primarily operates in the United States and Canada. The company hasn't made a significant expansion into other countries or continents. However, it does own a subsidiary, Family Dollar, which operates as a chain of discount stores in the United States. In terms of market position, Dollar Tree stands as one of the largest discount store chains globally. It has consistently experienced growth and success over the years, becoming a household name across America. Dollar Tree competes with other well-established discount retailers like Dollar General and Walmart in the fiercely competitive industry. Dollar Tree has focused on strategic acquisitions to support its growth. In 2015, it acquired Family Dollar, expanding its store count and market share. This acquisition has further strengthened the company's presence in the industry and amplified its ability to offer customers more options for affordable shopping. As of the latest information available, Dollar Tree continues to expand its store footprint and enhance its online offerings in response to changing customer demands. The company places substantial emphasis on maintaining its value proposition of providing customers with quality products at an unbeatable price. With its commitment to customer satisfaction and innovation, Dollar Tree is a leader in the discount retail sector.

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Best Buy is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. It was founded by Richard M. Schulze and James Wheeler in 1966 under the name Sound of Music. The company changed its name to Best Buy in 1983 and has since become one of the largest and most well-known electronics retailers in the United States. Best Buy offers a wide range of products and services, including consumer electronics, appliances, entertainment software, and technology services. The company operates through its retail stores, online channels, and in-home delivery and installation services. Best Buy also provides Geek Squad support, an on-demand tech support and repair service. On a global scale, Best Buy has expanded its operations in Canada, Mexico, and China. In Canada, the company operates under the brand name Best Buy Canada. It has also entered several partnerships to strengthen its position in the international market, such as the joint venture with Carphone Warehouse in Europe. In terms of market position, Best Buy is one of the largest retailers of consumer electronics in the world. It competes with other electronics retailers like Amazon, Walmart, and Apple. Best Buy has faced increasing competition from online retailers, but it has managed to adapt and remain a dominant player in the industry. Over the years, Best Buy has undergone several significant changes and accomplishments. In the early 2000s, the company focused on a customer-centric strategy, improving its customer service and in-store experience. In recent years, Best Buy has also increased its focus on online sales and expanded its product lineup to include emerging technologies like smart home devices and wearables. Currently, Best Buy continues to evolve and adapt to the changing retail landscape. The company has embraced omnichannel retailing, combining its online and physical stores to provide a seamless shopping experience. In response to the COVID-19 pandemic, Best Buy has also implemented curbside pickup and contactless delivery options. These initiatives aim to maintain the company's market position and meet the changing demands of its customers. Overall, Best Buy is known as a leading electronics retailer, with a strong presence in the United States and an expanding global footprint. It continues to innovate and adapt to remain competitive in the ever-changing consumer electronics industry.

Kmart is a retail chain based in the United States that specializes in selling a wide range of products, including clothing, home goods, electronics, toys, and groceries. The company was founded in 1962 by Sebastian S. Kresge and has since grown to become one of the largest discount retailers in the country. Kmart's headquarters is located in Hoffman Estates, Illinois. The company operates both brick-and-mortar stores and an online platform, providing customers with convenient shopping options. On a global scale, Kmart is primarily focused on the United States market. However, there are some noteworthy subsidiaries and partnerships that have allowed the company to expand its reach. In 2002, Kmart merged with Sears to form the Sears Holdings Corporation. This partnership allowed Kmart to gain access to Sears' broad product range and establish a stronger presence in the retail industry. In terms of market position, Kmart has faced increased competition from both traditional retailers and e-commerce giants. The rise of online shopping and the shifting consumer preferences have presented challenges for the company. Despite this, Kmart continues to have a significant presence in the retail industry, particularly in the discount segment. Throughout its history, Kmart has undergone various changes in its strategy and product lineup to adapt to the evolving marketplace. The company has introduced new store formats, such as Kmart Super Centers, which offer a broader range of products including groceries. Additionally, Kmart has also expanded its online presence to cater to the growing demand for e-commerce. As of the latest information available, Kmart continues to operate stores across the United States. However, the company has faced financial challenges and store closures in recent years. It is important to note that the information regarding Kmart's current status might change as the company continues to navigate the competitive retail landscape. In conclusion, Kmart is a well-established retail chain in the United States known for its wide range of affordable products. While it faces tough competition in the retail industry, Kmart remains a significant player, with a strong presence both offline and online.

Big Lots Inc. It was founded in 1967 by Sol Shenk, who began selling closeout merchandise in Ohio. Today, the company has evolved into a leading discount retailer with over 1,400 stores across the United States and an online presence. The company's headquarters is located in Columbus, Ohio. The headquarters houses various departments including merchandising, finance, marketing, and more. It serves as the central hub for decision-making and strategic planning for the company's operations. Big Lots offers a wide range of products across multiple categories, including furniture, home decor, electronics, toys, clothes, food, and more. The company focuses on providing customers with value and convenience by offering discounted prices on brand-name and private-label merchandise. On a global scale, Big Lots primarily operates in the United States, with its stores spread across 47 states. The company does not have any noteworthy subsidiaries, joint ventures, or partnerships outside of the United States. In terms of market position, Big Lots is a significant player in the discount retail sector. It competes with other major retailers like Walmart, Target, and Dollar General. While these competitors have broader product offerings and a larger number of stores, Big Lots differentiates itself with its focus on closeout merchandise and discounted prices. Throughout its history, Big Lots has undergone various changes and expansions. In recent years, the company has invested in improving their store layouts, expanding their furniture departments, and enhancing their online presence. These strategic moves have helped the company to consistently grow its customer base and increase sales. As of the latest updates, Big Lots continues to operate as a prominent discount retailer in the United States. The company closely monitors consumer trends and adjusts its product lineup to meet customer demands. With its commitment to providing value to customers, Big Lots remains a strong player in the retail industry.

Office Depot OfficeMax is a retail company headquartered in Boca Raton, Florida, United States. It was formed by the merger of Office Depot and OfficeMax in 2013, resulting in the creation of the largest U.S. Office Depot was founded in 1986 in Fort Lauderdale, Florida, while OfficeMax was founded in 1988 in Cleveland, Ohio. Both companies rapidly grew through acquisitions and organic expansion, becoming major players in the office supplies market. In 2013, the two companies merged to create Office Depot OfficeMax and streamline their operations. The headquarters of Office Depot OfficeMax is located in Boca Raton, Florida. It serves as the central hub for the company's operations, including the coordination of its retail stores, e-commerce platform, and distribution centers. Office Depot OfficeMax offers a wide range of products and services to cater to the needs of businesses and individual consumers. Its main product categories include office supplies, furniture, technology products, and services such as printing, copying, and shipping. The company's stores and website provide customers with a one-stop solution for all their office needs. On a global scale, Office Depot OfficeMax operates in multiple countries through its subsidiaries, joint ventures, and partnerships. However, its main focus remains on the United States, where it operates over 1,400 retail stores and serves millions of customers through its online platform. In terms of market position, Office Depot OfficeMax is a dominant player in the office supplies industry. It competes with other major retailers like Staples and Amazon. Despite facing challenges from e-commerce and changing consumer preferences, the company has managed to maintain its strong presence through its extensive retail network and online platform. There have been significant events and changes in Office Depot OfficeMax's history. One major change was the merger of Office Depot and OfficeMax in 2013, which aimed to reduce costs and enhance the company's efficiency. Additionally, Office Depot OfficeMax has undergone several strategic initiatives to adapt to the evolving retail landscape, including store closures, restructuring of operations, and focusing on core product categories such as technology products. As of the latest information available, Office Depot OfficeMax continues to operate as a leading office supplies retailer in the United States. The company has been expanding its e-commerce capabilities and investing in technology to provide a seamless shopping experience to its customers. Office Depot OfficeMax is dedicated to meeting the changing needs of businesses and consumers, ensuring its continued growth and success.

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Apple Inc. It was founded on April 1, 1976, by Steve Jobs, Steve Wozniak, and Ronald Wayne. The company's headquarters are located in Cupertino, California. Apple is widely known for its flagship products, including the iPhone, Mac computers, iPad tablets, Apple Watch, and Apple TV. Additionally, the company offers a range of software services, such as iOS, macOS, Safari web browser, iTunes, and the App Store. With a global presence, Apple operates in various countries and has established subsidiaries and joint ventures worldwide. Notable subsidiaries include Beats Electronics, which Apple acquired in 2014, and FileMaker Inc., the developer of the popular database software. The company also has partnerships with major retailers and network carriers, allowing its products to be distributed widely. In terms of market position, Apple has a strong foothold in the technology industry. It consistently ranks among the top companies in terms of global sales, competing against other tech giants like Samsung, Google, and Microsoft. The iPhone, in particular, has been a significant contributor to the company's success, dominating the smartphone market. Over the years, Apple has undergone several major events and changes in strategy. One notable event was the return of Steve Jobs to the company in 1997, which led to a complete overhaul of Apple's product lineup and the launch of the iMac, iPod, iTunes, and later the iPhone. This strategic shift revitalized the company and laid the foundation for its future success. Currently, Apple continues to innovate and expand its product portfolio. Recent updates include the introduction of the M1 chip for Mac computers and the launch of the iPhone 12 with 5G capabilities. The company also focuses on sustainability and has committed to becoming carbon neutral across its entire supply chain by 2030. In conclusion, Apple is a globally recognized technology company, offering a range of consumer electronics and software services. With a strong market position and a history of successful product launches, Apple remains at the forefront of innovation in the industry.