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Albee Baby, a family-owned business since 1933, specializes in a wide selection of baby gear, including strollers, car seats, carriers, and more. Renowned for its dedication to quality, variety, and value, Albee Baby provides products from top brands to meet the diverse needs of parents and their children. With a commitment to customer satisfaction, the company offers fast, free shipping, a friendly return policy, and exclusive discounts for veterans, responders, and medical professionals. Whether you're preparing for a new arrival or upgrading your baby gear, Albee Baby aims to be your trusted partner in parenting.
Shopping at AlbeeBaby offers a variety of baby products from top brands, but sometimes an item may not meet your expectations. To return an item without any hassle, it is important to know the AlbeeBaby return policy. This article will provide you with all the necessary information to ensure you can easily return products to AlbeeBaby and know what to expect in terms of refunds and exchanges.
AlbeeBaby allows for product returns within 60 days of receipt, provided the items are new, unused, and in their original packaging. A full refund of the purchase price is offered, with the exception of furniture items, which are subject to a 30% restocking fee. Special order items are not returnable, and this is clearly stated on the product page. The refund process may take 10 - 14 business days from the date of the return.
While AlbeeBaby's primary focus is on returns and refunds, customers can return an unwanted item and then place a new order for the desired product. Exchange options are not directly offered, so it's advisable to follow the return process and then purchase the new item separately.
After the returned item has been received and inspected by AlbeeBaby's quality control division, the refund process will begin. It typically takes 10 - 14 business days for a return to be processed and for the refund or store credit to be issued.
To initiate a return, follow the next steps:
An order can be cancelled as long as the shipping label has not been generated. If the order is beyond this point, you must follow the standard return process after receiving the shipment.
A receipt or proof of purchase is necessary for AlbeeBaby to process your return. Include a copy of your email confirmation, order/invoice number, along with a memo explaining the reason for return when you send the item back.
AlbeeBaby will not accept returns on used, dirty, or washed products. Items must be returned in new condition, with all original packing materials, manuals, and registration cards included.
Original packaging is required for returns. Products should be in their original carton with all packing materials intact to be eligible for a refund.
If you've received an item as a gift, you can return it following the same guidelines as for regular purchases. The refund will be processed to the original payment method, so you may want to inform the gift-giver about the return.
For any inquiries or assistance with returns, you can contact AlbeeBaby via email at [email protected]. Their customer service team will address your concerns and provide guidance through the return process.
The AlbeeBaby return policy is designed to be customer-friendly, offering a straightforward way to return products within a generous 60-day window. Remember to keep items in new condition with original packaging, and reach out to their customer support if you need any assistance. By following these guidelines, you can ensure a smooth and efficient return experience.
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