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Almina Concept is a direct-to-consumer womenswear brand known for its high-quality, modern designs at attainable price points. The brand focuses on creating contemporary wardrobe staples that women can trust, emphasizing sophisticated and classic design details. Their product line, produced in Seoul, South Korea, aligns with the founder's minimal and modern sensibility, offering unique but timeless pieces. Almina Concept is committed to social responsibility and sustainability in its production processes, aiming to be the go-to brand for stylish and conscientious consumers
Shopping with confidence means understanding a store's return policy, and Almina Concept makes returning products a hassle-free experience. Whether you’ve just changed your mind or the item isn’t quite what you expected, Almina Concept’s return policy is designed to ensure customer satisfaction. This article will walk you through the essential aspects of their policy, ensuring you know exactly what to do should you need to return a purchase.
Almina Concept’s policy states that returns should be made within 10 days of your order delivery. Products must be in their original condition—unworn, unwashed, and undamaged with tags attached. A Return Authorization (RA) number is required, and items must reach their warehouse within 10 days of the RA issue date. A restocking fee of $6 is deducted from the refund, which is processed approximately within 14 business days.
Due to the high demand for their products, Almina Concept is unable to offer exchanges. The best approach is to repurchase the desired size or style and return the original item for a refund, following the conditions set by the return policy.
Once your returned merchandise is accepted, Almina Concept will process your refund, which can take up to 14 business days. You will receive a notification via email once the refund has been initiated.
Returning an item to Almina Concept is a straightforward process. Here's a step-by-step guide to help you:
Please be aware that a $30 processing fee will be deducted from your refund for returns made from overseas. You will get store credit after the $30 handling charge is subtracted if the return is received beyond the 45-day period after it was authorized.
For any further questions or assistance, you can contact Almina Concept customer care at [email protected].
Remember to check the full return policy on Almina Concept's website to ensure you meet all the requirements for a successful return.
For a smooth return process, it’s advisable to include the packing slip with your return. However, if you don’t have it, ensure that you have the RA number and the item meets the return conditions.
Almina Concept will not accept items that are worn, washed, or damaged. Returns must be in the same condition as when they were sent to qualify for a refund.
While original packaging is preferred, it is not an absolute requirement. However, ensure the item is well-packed and protected during transit.
All returns should have the original tags attached. Items without tags may be denied a refund or be subject to additional deductions.
If you’ve received an item from Almina Concept as a gift, you can still return it. You’ll need to follow the standard return process and provide the necessary information for the return.
If you have any questions or need assistance with your return, you can reach Almina Concept’s customer care at [email protected].
In summary, Almina Concept strives to make returns easy and straightforward. Remember to initiate your return within the 10-day window and ensure all items are in their original, sellable condition with tags attached. Be mindful of the restocking fee and the refund processing time. By keeping these tips in mind, you can shop with assurance and handle returns without stress.
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