Areaware

Areaware Return Policy Explained

When shopping with Areaware, it's important to know their return policy to ensure a smooth experience if you need to send an item back. This article will explain the ins and outs of the Areaware return policy, offering valuable insights for both new and regular customers.

What Is The Return And Refund Policy For Areaware?

Areaware provides customers with peace of mind through their straightforward return and refund policy. If you're not happy with your purchase, you can contact Areaware within 15 days of your order date to initiate a return. Once you've received a Return Authorization (RA) number and your item is returned in its original packaging and unused, you'll get a credit to your original payment method, minus shipping costs. Remember, returns must be made within 30 days of the invoice date, and without an RA number, they won't be accepted.

Does Areaware Offer Exchanges?

If you receive a damaged or incorrect item, Areaware will accommodate an exchange. Report the issue within 15 days of the order date, and they will provide a UPS return label with a pre-assigned RA number. Once the item is received, Areaware will send out a replacement or issue a refund if the item is back-ordered.

How Long Does It Take To Get A Refund From Areaware?

After your return is received and processed by Areaware, you should expect your refund to be credited to your original payment method promptly. However, processing times can vary based on your bank or credit card company.

How Can You Return An Item To Areaware?

Here's a step-by-step guide to help you navigate the return policy:

1. Check the Timeframe: Ensure that you initiate your return within 15 days of your order date to be eligible for a return authorization (RA) number.
2. Request an RA Number: Contact Areaware customer service to request an RA number. This number is crucial as it must be written on the box you're shipping back.
3. Prepare the Item: Make sure the item is in its original packaging and unused. Areaware will not accept any items that do not meet these conditions.
4. Ship the Item: Mark the shipping box with "ATTENTION RETURN DEPT." and include the RA number to the left of the return address. Ship the item back to Areaware within 30 days of the invoice date.
5. Wait for Confirmation: Once Areaware receives your returned item, they will credit your original form of payment, less shipping costs.

Remember, if you have any issues or your item is damaged, contact Areaware customer service promptly to resolve the matter. For more detailed information, you can visit Areaware's FAQ and Shipping and Terms pages.

Can I Return An Areaware Item Without A Receipt?

A receipt may not be necessary as long as you have the RA number and adhere to the return timelines. However, having your receipt or order confirmation will likely simplify the process.

Can You Return Used Items To Areaware?

No, Areaware does not accept returns on used items. Returns must be in the original packaging and in unused condition.

Can You Return An Areaware Item Without The Original Box Or Package?

Areaware requires items to be returned in their original packaging. Items not in their original box or package may not be eligible for a return or refund.

Can I Return A Gift To Areaware?

Yes, you can return a gift to Areaware. Make sure to follow the standard return process, and remember that the refund will be issued to the original form of payment.

How To Contact Areaware?

For returns or any other inquiries, you can contact Areaware by sending an email to [email protected] or calling 1-800-783-5683. They are available to assist you with return procedures or any other questions you might have.

Conclusion

In summary, Areaware's return policy is designed to be customer-friendly, ensuring that you can shop with confidence. Keep in mind the 15-day contact and 30-day return windows, and always ensure items are in unused condition and in their original packaging. By understanding these tips and procedures, your return experience with Areaware should be hassle-free.