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Banter is a vibrant destination for fashion-forward jewelry, offering a wide array of piercing, body, and fashion jewelry. With a legacy of over 50 years in piercing innovation, Banter has expanded its reach with hundreds of locations nationwide. Customers can explore a diverse collection of stylish and trendy pieces, perfect for personal expression or gifting. Additionally, Banter provides body piercing services at select stores, ensuring a professional and safe experience. The brand also offers flexible financing options, including a lease purchase program and zero down special financing with the Banter Credit Card.
Are you considering a purchase from Banter.com but unsure about their return policy? Whether you're a new shopper or a loyal customer, understanding Banter's return and exchange policy can make your shopping experience seamless. Banter.com is committed to providing a hassle-free return process, ensuring that you are completely satisfied with your purchase. Here’s everything you need to know to navigate the return and exchange process efficiently.
Banter.com offers a straightforward return policy for customers who are not fully satisfied with their purchase. You can return items for a full refund within 30 days of the ship date. The refund will be for the purchase price, excluding any shipping, handling, or additional charges. To receive a full credit, ensure that the products are returned in their original condition with all boxes, paperwork, and accessories included.
Yes, Banter.com allows you to exchange items within 90 days from the date your order was shipped. Keep in mind that merchandise purchased using Progressive Leasing cannot be exchanged. Items must be in original condition, and products that have been sized, engraved, or altered in any way after purchase cannot be returned or exchanged.
Once Banter.com receives your returned item, it typically takes a few business days to process the refund. Depending on your payment method, the time for the refund to appear in your account may vary. For purchases made with Affirm, any interest paid is non-refundable.
Returning an item to Banter.com is simple. Follow these steps:
Ensure that you follow the return instructions carefully to avoid any delays in processing your refund.
Returning a Banter item without a receipt can be challenging. However, if you have a gift receipt, you can use it for exchanges or to credit the purchaser. Always keep your receipt to facilitate a smoother return process.
Banter.com requires that items be returned in their original condition. Used items, especially those that show signs of wear or have been altered, are not eligible for return or exchange. Make sure the product is in pristine condition before initiating a return.
To ensure a full credit, items should be returned in their original packaging with all accompanying accessories and paperwork. Missing original packaging may affect your eligibility for a refund or exchange.
Yes, you can return a gift to Banter.com. If you have a gift receipt, you can exchange the item or use it to credit the purchaser. Note that merchandise purchased using Progressive Leasing cannot be exchanged.
If you have any questions or need assistance with your return, you can contact Banter's customer service:
Banter's customer service team is always ready to help you with your queries and concerns.
Banter.com’s return policy is designed to make your shopping experience as hassle-free as possible. Remember to keep your receipts, return items in their original condition, and follow the return process diligently. Whether you need a refund or an exchange, Banter.com ensures that your satisfaction is their top priority. Happy shopping!
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