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CompressionSale is a reputable online retailer specializing in compression garments, offering a vast selection of compression stockings, braces, and supports to promote leg and foot comfort, proper circulation, and overall podiatric health. They feature products from well-known manufacturers, providing a wide range of choices to meet various medical needs. The company emphasizes customer satisfaction, offering detailed product information, sizing charts, and a dedicated team to assist with selections. They are committed to fast shipping and have a customer-centric approach, focusing on improving people's lives while also contributing to charitable causes.
When purchasing from CompressionSale.com, it's important to be aware of their return policy to ensure a smooth and hassle-free experience if you need to return or exchange an item. The policy is fairly generous, offering up to 180 days for returns of new and unopened products, with certain conditions for tried or worn items. Let's dive into what you need to know about the CompressionSale.com return policy.
CompressionSale.com allows returns or exchanges on products that are new and in original packaging for up to 180 days after the original purchase date. If you've tried on an item, you may still be eligible for store credit or an exchange, but it must be returned within 30 days of purchase. Remember, returns received after 15 days from purchase are refunded as store credit, not to the original payment method. Be aware that certain products, especially those that are worn, may not be accepted due to federal health regulations.
Yes, CompressionSale.com does offer exchanges. If you need to exchange an item, it must be returned within the first 30 days and in new condition. However, there are shipping charges for exchanges, with costs varying depending on the number of items and shipment destination.
After your return is received and processed by CompressionSale.com, it can take up to 2-3 weeks for your refund to be processed. If you're eligible for a refund to your credit card or PayPal, be mindful of the timeline and check your account accordingly.
To return an item, first request a Return Merchandise Authorization (RMA) number. Without this number, your returned item may be subject to a 25% restocking fee, and the refund will be issued as store credit. Once you receive your RMA number, include it on the outside and inside of your return package and send it to the provided address. Make sure to follow the specific instructions provided by CompressionSale.com to avoid any issues.
For a seamless return process, it's advisable to have your receipt or proof of purchase handy. However, if you've lost it, reach out to customer service with your order details, and they may be able to assist you.
Used items generally are not eligible for a return or exchange unless they have been laundered and are within the 30-day window. Even so, it’s best to check with customer service as there are exceptions depending on the item's condition and type.
Items should be returned in their original packaging to ensure a successful return. If you no longer have the original packaging, contact customer service to discuss your options.
If you've received an item from CompressionSale.com as a gift, you can still return it following the same guidelines as a regular purchase. You may need the order details from the person who purchased the gift, and any refund will typically be issued as store credit.
If you have any questions or issues regarding your return, you can reach out to CompressionSale.com customer service via email at [email protected] or by calling 847-276-2839. They are available to guide you through the return process and address any concerns you might have.
The CompressionSale.com return policy is designed to be customer-friendly, offering a lengthy 180-day window for most returns and exchanges. To ensure a smooth return process, remember to request an RMA number, adhere to the 30-day limit for tried-on items, and return products in their original packaging. If you're ever in doubt, don't hesitate to contact their customer service for guidance. By keeping these tips in mind, you can shop with confidence at CompressionSale.com.
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