3.0 /5 Rate Your Experience
Up to 10%
30 days Learn More
Monetizable
Shared by 47 creators
Eureka Ergonomic is a California-based company that specializes in designing and manufacturing furniture that is comfortable, ergonomically conscious, and environmentally friendly. They produce a wide range of furniture for various spaces including home offices, living rooms, and dining rooms. Their products, which include office desks, chairs, sofas, and more, are developed in collaboration with ergonomic experts and are designed to offer optimal comfort and support. Eureka Ergonomic prides itself on directly controlling the design and manufacturing process, ensuring high-quality, functional, and aesthetically pleasing furniture pieces. Additionally, they offer standing desks with adjustable height settings and spacious work surfaces, suitable for both home and professional environments.
When it comes to shopping online at Eureka Ergonomic, understanding the return policy is crucial to ensure a hassle-free experience. Whether you're a new customer or a frequent shopper, knowing the ins and outs of the return process can save time and avoid potential inconvenience. Eureka Ergonomic's clear and concise return policy is designed to foster customer satisfaction and trust.
Eureka Ergonomic offers a 30-day return policy that allows customers to return products in their original condition. Kindly be aware that the customer is responsible for return shipping expenses, and there may be a restocking fee. Refunds will be processed to the original form of payment after deducting the shipping costs and any applicable restocking fee.
For items that arrive damaged or defective, Eureka Ergonomic prioritizes customer satisfaction by offering exchanges. However, the company does not explicitly state an exchange policy for other circumstances. Customers seeking exchanges for reasons other than damage should contact customer service for assistance.
Once the returned item is received and inspected, Eureka Ergonomic will issue appropriate credits and/or refunds. The timeline for receiving a refund depends on the processing time of the return and the customer's financial institution. It's best to allow several days for the entire process.
For a successful return, proof of purchase is typically required. If you've lost the receipt, reach out to customer service with your order details for assistance.
Items must be in like-new condition to qualify for a return. Eureka Ergonomic will not accept products with scratches, stains, damages, or modifications.
Original packaging is required for returns. If you've discarded the packaging, you need to find materials that closely resemble the original to provide sufficient protection. Be aware that a $50 repackaging fee per item will apply if the original packaging is not used.
Gift returns are subject to the same policy as regular purchases. If you received a gift and wish to return it, you'll need proof of purchase and the item must meet the return condition requirements.
For any questions or concerns about returns, warranties, or products, you can contact Eureka Ergonomic's customer service at [email protected] or call their 24/7 Customer Service Team at 1 (844) 416-2090.
Eureka Ergonomic's return policy is designed with customer satisfaction in mind, offering a 30-day window for returns and comprehensive support for damaged or defective items. Remember to keep items in their original condition and packaging, and be mindful of the restocking fee. For any uncertainties or inquiries, the customer service team is ready to assist you, ensuring a smooth and pleasant shopping experience.
3.0 /5
Rate your experience with Eureka Ergonomic
Reviews 0 reviews