EVEREVE

EVEREVE Return Policy Explained

Shopping at EVEREVE offers a delightful experience, but sometimes you may need to return an item. Whether you're new to the brand or a regular customer, understanding the EVEREVE return policy is essential for a hassle-free experience. In this article, we'll explore everything from policy details to helpful tips for a smooth return process.

What Is The Return And Refund Policy For EVEREVE?

EVEREVE's return policy allows customers to return items with original tags still attached and in unworn condition within 30 days of in-store purchase, or within 30 days of the delivered date for shipped items. During the holiday season, an extended return period is available from November 1 through December 24, 2023, with returns accepted through January 14, 2024. However, gift cards and intimate apparel, except bodysuits, are considered final sale and are not eligible for return.

Does EVEREVE Offer Exchanges?

Although popular items may sell out quickly, EVEREVE encourages customers to reorder any replacement items directly from their website instead of processing exchanges. If you prefer an exchange, simply note the request on your packing slip when completing the returns process.

How Long Does It Take To Get Refund From EVEREVE?

Once your return is received by EVEREVE, the estimated timeframe to process your refund is 15-20 business days. Refunds will be credited back to the original form of payment unless otherwise indicated, such as purchases made with cash or certain gift cards, which will be refunded via an EVEREVE gift card.

How Can You Return An Item To EVEREVE?

Returning an item to EVEREVE is straightforward. Follow these steps:

1. Locate your receipt or order confirmation email.
2. Visit the EVEREVE return portal online.
3. Enter your order number and zip code.
4. Follow the instructions to print your return label.
5. Package your item securely.
6. Attach the return label to the package.
7. Drop off at any UPS location.

Ensure items are unworn and tags are attached.

You can return or exchange items by visiting a local EVEREVE store or by mail via USPS for a flat rate of $6.95.

Can I Return An EVEREVE Item Without A Receipt?

Returns without a receipt may be challenging, as EVEREVE requires proof of purchase. However, if you made your purchase online, your order number can be found in your confirmation email and used to initiate a return.

Can You Return Used Items To EVEREVE?

EVEREVE only accepts returns for items that are in unworn condition and have the original tags attached. Used items cannot be returned.

Can You Return An EVEREVE Item Without The Original Box Or Package?

Original packaging is not required for returns, but items must have their tags and be in new condition.

Does Brand EVEREVE Return Without Tag?

EVEREVE does not accept returns for items without tags. Products must be in new condition with original tags attached for a successful return.

Can I Return A Gift To EVEREVE?

Gifts with a gift receipt can be returned within the specified return window for a merchandise exchange or credit on an EVEREVE Gift Card.

How To Contact EVEREVE?

For assistance with returns or other inquiries, you can reach EVEREVE at [email protected] or by phone at 1-877-290-6262 ext.2, Monday through Friday, from 9am to 5pm Central time.

Conclusion

In summary, EVEREVE maintains a customer-friendly return policy that allows for hassle-free returns and exchanges. Remember the 30-day return window and the extended holiday return policy for your convenience. By following the outlined steps and contacting customer service for any issues, your experience with EVEREVE's return process should be smooth and straightforward.