INTO THE AM

INTO THE AM Return Policy Explained

Shopping online at INTO THE AM is an exciting experience, with a vast array of vibrant apparel to choose from. However, sometimes an item may not meet your expectations, or you might need a different size or color. Fortunately, INTO THE AM's return policy is designed to make your post-purchase experience as smooth as possible. Whether you're a longstanding fan or a new customer, understanding the return policy can save you time and stress.

What Is The Return And Refund Policy For INTO THE AM?

INTO THE AM offers a straightforward return and refund policy. If you're not entirely satisfied with your purchase, you can opt for a return or exchange within 30 days of placing your order. Make sure the items are unworn, except for trying them on, unwashed, and unaltered. Refunds are processed within 3-5 business days after the return is received, but note that items marked as FINAL SALE cannot be returned.

Does INTO THE AM Offer Exchanges?

Yes, exchanges are available for orders within the US. You can exchange your item for a different size or color of the same product. INTO THE AM provides a free return shipping label, and there's no extra charge for the exchanged item's shipment. Just ensure the items are in their original condition.

How Long Does It Take To Get Refund From INTO THE AM?

Once INTO THE AM receives your returned item, the refund process is initiated. It usually takes about 3-5 business days for the refund to reflect in your account, depending on your bank's processing time. Keep in mind that there's a $5 restocking fee deducted from the refund for returns that are not due to an error on INTO THE AM’s part.

How Can You Return An Item To INTO THE AM?

1. Locate your order number and item details.
2. Visit the INTO THE AM return portal on their website.
3. Enter your order information and reason for return.
4. Print the provided return label.
5. Package your item securely and attach the label.
6. Drop off the package at the designated shipping carrier.
7. Track your return using the provided tracking number.

Ensure you return the item within the specified period and keep a copy of your shipping receipt for reference.

Can I Return A INTO THE AM Item Without A Receipt?

If you don't have the original order information, you can still initiate a return by providing the necessary details through their online return process. You'll receive instructions via email on how to proceed.

Can You Return Used Items To INTO THE AM?

INTO THE AM only accepts returns for items that are unworn and in their original condition. This policy allows you to try on the apparel but not to use it extensively before returning.

Can You Return An Item From INTO THE AM Without The Original Box Or Package?

While the original packaging is preferred, you can still return items without the original box or package, as long as the items are well-secured and meet the return conditions.

Does INTO THE AM Accept Return Without Tag?

Tags should ideally be attached to the items being returned. If the tag is missing, it's best to contact INTO THE AM support to confirm whether the return can still be processed.

Can I Return A Gift To INTO THE AM?

Yes, gifts can be returned following the same return policy. If you have the order details, use them to initiate the return process; if not, follow the alternative instructions provided by INTO THE AM.

How To Contact INTO THE AM?

If you have any questions or need assistance with your return, you can reach out to INTO THE AM's customer support at [email protected]. They are dedicated to ensuring your satisfaction with every aspect of your shopping experience.

Conclusion

The INTO THE AM return policy is designed to ensure that customers can shop with confidence. Remember that returns and exchanges are straightforward within the 30-day window, and while there is a small restocking fee for some returns, the process is hassle-free. With the support of a reliable customer service team, you can navigate the return process with ease and get back to enjoying INTO THE AM's diverse collection of apparel.