Revitive

Revitive Return Policy Explained

If you're considering purchasing a Revitive device or if you're already a customer looking to return a product, it's crucial to understand the Revitive return policy. This policy ensures that whether you're trying out one of their circulation boosters or have decided that it's not the right fit for you, you're informed about how to proceed with a return or refund. Here's an easy-to-follow guide on what you need to know about the return policy of Revitive products.

What Is The Return And Refund Policy For Revitive?

Revitive offers a generous 60-day at-home trial period for their main devices, allowing you to return the product if you're not completely satisfied. For qualifying devices purchased directly from Revitive, you can get a refund minus a $25 restocking fee. Other products bought online or over the phone can be returned within 14 calendar days, provided they are unopened and unused, subject to a 25% restocking fee and the original shipping cost.

Does Revitive Offer Exchanges?

Currently, Revitive does not offer exchanges. If you want a different product, you will need to return the original item and place a new order.

How Long Does It Take To Get Refund From Revitive?

Once your return is processed, which may take up to 5 business days after the item is marked as delivered, Revitive will issue a refund. The refunded amount should reflect in your original payment method within up to 10 business days.

How Can You Return An Item To Revitive?

To return an item to Revitive, follow these steps:

• Check if your item is eligible for return based on the purchase date and condition.
• If within 60 days of receipt, a $25 restocking fee applies for certain devices.
• For other products, returns are accepted only if unopened and unused within 14 days.
• Initiate a return via the Revitive online portal or customer service.
• Include all original packaging and accessories with the product.
• Use the pre-paid shipping label provided by Revitive for shipping back the device.
• After the product is received and inspected, a refund will be issued, less any applicable fees.
• Note that items marked as final sale cannot be returned or exchanged.

Please remember to return the product in the country or region where it was originally purchased. For a detailed explanation of the return policy, visit the Revitive website.

Can I Return A Revitive Item Without A Receipt?

For a successful return, you will need the original receipt or proof of purchase, as this is part of the return authorization process.

Can You Return Used Items To Revitive?

Yes, you can return used Revitive devices within the 60-day trial period, as long as they include all original packaging and accessories.

Can You Return A Revitive Item Without The Original Box Or Package?

All returns must include the original packaging and accessories. Failing to include these can impact the approval of your return.

How To Contact Revitive?

If you need assistance or have questions regarding the return process, you can contact Revitive's Customer Care Team via email at [email protected] or by calling toll-free at 1-877-260-3116 during their operating hours from Monday to Friday, 9:00 a.m. to 5:30 p.m. Eastern Time.

Conclusion

Revitive's return policy is designed to give customers peace of mind when purchasing their products. With a clear understanding of the return and refund procedures, restocking fees, and the need for original packaging, you can confidently buy and try Revitive products. Always remember to initiate your return within the specified trial period and keep your receipt handy to ensure a smooth refund process.